Good Information Articles

CNPIntegrations.com Expands Customer Relationship and Business Management (CRBM) Services for Small and Mid-sized Businesses (SMB's)

Boston, MA (PRWEB) November 4, 2007 -- CNP Integrations, in partnership with The Long Reach Corporation, has announced the latest release of its high powered business software suite info@hand 5.2. The newest generation of the firm's flagship product puts the company squarely into the arena with any of the world's leading solution providers for CRM (Customer Relationship Management), and now CRBM (Customer Relationship & Business Management).

CRBM is the inevitable and powerful evolution of CRM and the new Web 2.0 leveraging the social networking revolution. CRBM integrates any company's front and back office functions and extends it right into the customer's daily operations. The recent release of info@hand 5.2 provides CNP unparalleled tools to streamline its customers' business model and maximize their marketing potential.

The application is one of the first to blend first class CRM features with extended business management capabilities for Order, Project & Resource tracking, Customer Service, Human Resources and mobile accessibility. info@hand 5.2 differs from conventional CRM products in that it offers key features that enable small and medium businesses to capitalize on their ability to be nimble -- and outmaneuver larger companies.

This is the same approach CNP founder Chris Nielsen covets for his own company, an avid user of the Long Reach Corp product. As a smaller firm in an ocean of powerhouse software solution providers, CNP delivers comparable services and solutions faster, with greater economy. Nielsen credits the info@hand product itself for much of CNP's international growth.

The platform eliminates common small-business bottlenecks in finance and administrative areas. For example, it allows customer-facing personnel to create quotes or invoices quickly for clients, and then synchronize them later into a familiar accounting system for tracking by administrative staff. It provides for comprehensive project management capabilities such as timesheets, project costing and invoicing; fully integrated customer service management with an automatic assignment mode that pairs cases with the most qualified technicians; and strong international support.

CNP's unique approach focuses on professional support for open source models, such as info@hand 5.2, providing consulting, development and service in multiple disciplines that are rarely addressed by single solution providers.

As well as specializing in these online solutions, the firm builds and supports robust ecommerce portals and feature-rich social networks that are supported by content management systems (CMS) for ease of maintenance, integrated with customer relationship management. Rounding out the capabilities of the firm is ecommerce and online interactive training, as well as the strategy and support that keeps each solution interacting with other components as well as users.

CNP founder Chris Nielsen, a recipient of many innovation awards for his work with interactive on-line training solutions and collaboration tools, spent several years developing an "open-source" approach to core technologies, citing the economy of scale and flexibility to serve customers' specific needs. Simultaneously, Nielsen discovered that organizational support for these technologies has yet to be developed effectively.

According to Nielsen, "The open source approach has given us faster development cycles, and lets us take advantage of a far greater base of innovation in our industry. Our unique position here is the ability to 'connect the dots' and support the client. Most of all, our approach affords cutting edge technology, and support for it, at a remarkable price point."

CNP's global team of professionals provides diverse focus in all areas of WEB 2.0 Solutions, as well as traditional marketing disciplines and public relations specialties. This mix combines to provide businesses, at all levels, the infrastructures they need to seamlessly manage and grow, independent of physical location or diversity of resources.

About www.cnpintegrations.com:

"We empower your customer engagement."

CNP Integrations is a unique business consulting firm created to empower your small to mid-sized business in areas of current and future Social Networking, CRM (Customer Relationship Management) and CRBM (Customer Relationship and Business Management) practices. CNP provides software solutions that integrate online business information for both internal and external stakeholders, improving the client's overall customer experience, brand image and project management efficiencies.

CNP Integrations is a division of Creative Networks Protocol Inc. and is a global partnership with US corporate offices in Massachusetts, and worldwide online. Contact us online at www.cnpintegrations.com or by phone: 1.508.644.1553.

###

Other Article Sites

findabook.com  moneycd.info  a-mortgage.info   about-lemon-laws.info  aboutstudentloans.info
all-about-publishing.info  auctions-articles.info  bestcollege-university.com  bestispconnection.com
biblefolder.com  blogger-website.com  books-used.info  brokers-guide.info  buywindows.info  cable-dsl.info
career-miner.com  carpel-tunnel.info  cashinaflash.info  cashloanreviews.info  casinobell.com  chat-house.info
clearmycredit.info  collegeloantips.info  crones.info  depression-articles.info   dirnic.net  dishguides.info
divers-below.com  expodog.info   financewizz.com  fire-insurance.info  getgood.info  handleit.net   it-idea.info
health-supplies.info  hosting-right.com  insidealert.com  insurance-facts.info  jobs-employment.info
justgood.info  lookgold.net   lowcost-travel.info  money-source.info  myhostzone.info  numisblog.com
peoplesearchfinder.info  pr-articles.info  realeas.com   refinancing-guides.info  spyware-remove.info
telelot.info  the-law.info   toppaid.info  travel-deals.info  travelcorrect.com  wedding-guide-site.com
your-blog.info  your-credit.info

MORE ARTICLES:

SoGoNow.com -- Home of the Best Travel Article Written for the Internet in 2006
SoGoNow.com travel magazine announced that frequent contributor Linda Fasteson has won First Prize for the Best Travel Article Written for the Internet from The North American Travel Journalist Association.

Low-Income Families in Portland Will Soon Have Free Broadband Internet at Home
Cricket Will Provide Free High-Speed Wireless Internet to 100 Portland Families in Pilot Program with One Economy

New Home Based Travel Businesses and Training Available for Retirees and Work-At-Home Parents
Affordable training is now being offered for those wishing to set up their own home based travel businesses. Program offers participants everything they need to get started quickly and affordably in this exciting market.

Travel Insurance When Pregnant Or Traveling With Children
There was a time when pregnant women would avoid traveling altogether, but these days women don't let pregnancy stop them from going abroad and having fun. Only you can decide whether the pros outweigh the cons when travelling while pregnant or with small children.

Internet Home Based Business : Legitimate Work at Home Jobs Opportunities and Advantages
There are many advantages involved in choosing an internet home based business as your primary or secondary source of income Use these benefits to find a legitimate work at home jobs that suits your needs and desires

Making Time For Your Family and a New Internet Home Business
Starting your own internet home business can be a very fulfilling experience. It offers many new and exciting challenges, with the hopes of providing financial security for you and your family.

Children's Home Society & Family Services Receives Reaccreditation to Once Again Facilitate Adoptions in Russia
Children's Home Society & Family Services, a Minnesota-based international adoption service provider, announced today it has been re-accredited by the Ministry of Education and Science of the Russian Federation to facilitate adoptions in that country.

Business & Family Safety and Health Rating
For good reason, practically every endeavor in life is rated. I've seen ratings on who or what's #1 in business, industry, NFL, NBA, MLB, person of the century, athlete of the century, technology, restaurants, university, neighborhoods, travel destination, best looking, best movie, best book, etc.

Work At Home Internet Home Business Opportunity
There are various opportunities for work at home Internet home business opportunities on the Internet Because of the Internet, there are many opportunities for people to be able to take care of their families and work from home and as well

Family Circus - Make Time For Family With An Internet Business
Sometimes, it seems like you don?t have a full 24 hours in a day. Between work, family, and sleep, there is no time for anything else. You never seem to have five minutes to relax, and on days when work requires overtime, you lose time with your family. In fact, it seems you never spend quality time with your children anymore. One way to get your life back under your control and manage time better is to start your own internet business. With an online business opportunity, you can decrease your work hours overall, as well as become more flexible and available for your family.

Work From Home - Online Resource Center for Home Based Online Jobs and Internet Based Business
Welcome to Work from Home?s ?an online guide and resource website to help you Start and grow your Home based Job and Business. Please note that we are only offering information on Work from Home Jobs and Business opportunities. We are not offering you a job or a business tie-up. Please read through the website as you will find valuable information and resources to start and grow your home based business. www.homebasedonlinejobs.com

Family Travel at its Finest - European Villa Rentals Perfect for the Whole Family
Parents can easily find family friendly villa rentals in Europe with Rentvillas.com.

Sales of Children's Travel Bed Soar as Summer Travel Hits
Gentle Air has seen an increase in summer travel sales due to hotels at popular summer attractions charging high prices for rollaway beds and cots.

Online Magazine is Home to the Best Travel Writing on the Internet
For the second year in a row, SoGoNow.com is the home to the best travel article written for the internet as judged by the North American Travel Journalist's Association.